submittal
FAQ
To help you better understand our products and services, we have compiled a comprehensive list of Frequently Asked Questions (FAQ). You can find information about product markets, applications, certifications, payment methods, after-sales support, and more. Whether you're looking for details on how our products can fit into your business or need clarification on any aspect of our service, our FAQ section aims to provide quick and clear answers. Should you have any further questions, feel free to contact our customer support team for personalized assistance.
Q:What's the main market?
A:Our main market is Africa, Middle East, South American, Europe, South-East Asia.
Q:What's the main usage scope for MIDAS's products?
A:All products are mainly used for infrastructure projects, water and sanitation projects, etc. We are aiming at supply all assembled products related to projects.
Q:How many countries are your products exported?
A:Our products have already been exported to more than 109 countries, many of goods are for government projects which covers a series of products.
Q:How long is the warranty and how to ensure the quality?
A:Our Warranty is 12 month. MIDAS introduce advanced production equipment and strengthen the quality control procedure, our inspectors will inspect all orders in the period of production and before shipment, and for some orders, the inspectors will inspect the loading process at port to make sure all goods shipped to customers are good quality.
Q:What's your payment?
A:1) 100% T/T.
2) 30% in advance, others before shipment.
3) Letter of credit.
4) To be discussed.
Q:Could you specially design and produce for customers?
A:Sure, we have all kinds of professional engineers. We can design and make moulds according to customers' requirements.
Q:What is the MOQ for your products?
A:There is no specific MOQ for our products, we try our best to satisfy the client's demands.
Q:How many years is your company in this business?
A:More than 14 years.
Q:Does your company have ISO certificate for pipeline products?
A:Yes, we have ISO9001 certificate for our products.
Q:Did your company operate the project tender?
A:Yes, we operated many project tenders in many different countries in the pasted years, such as African countries, South American countries and Middle East counties.
Q:Have your company export your products to African countries?
A:Yes, we have exported our products to more than 109 countries of the world, of course including African countries, even many.